The Benefits of Microsoft OneDrive Cloud Storage

Microsoft cloud storage benefits

Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is OneDrive? When files are stored in the cloud, the internet is being used to save files to someone else’s servers in a remote location in data centers under the control of that service provider. OneDrive is a Microsoft product available either for […]

How to Avoid and Prevent Email Phishing in Outlook

Password

Here’s an email phishing scam that our own security team received themselves. Apart from some slightly clumsy wording (but when was the last time you received an email about a technical matter that was plainly written in perfect English?) and a tiny error of grammar, we thought it was surprisingly believable and worth writing up […]

Cybersecurity Awareness and Tips

Cyber security

Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Cybercriminals Target the Weakest Link Cybercriminals are relentless. The more business protects themselves the more cybercriminals prey on that which the business cannot directly control – the behaviors of people! Business must invest in ongoing cybersecurity awareness and end-user training to ensure even this […]

ProLock Ransomware Threat

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ProLock ransomware – new report reveals the evolution of a threat Copyright AKAVEIL Technologies LLC all rights reserved Written by Paul Ducklin Let’s start at the very top of the ransomware dilemma. Should you ever pay blackmail money to ransomware crooks? As you can imagine, law enforcement and government bodies around the world regularly say, […]

Servers at risk from BootHole bug

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Servers at risk from BootHole bug – what you need to know Copyright AKAVEIL Technologies LLC all rights reserved Written by Paul Ducklin Another month, another BWAIN! That’s our tongue-in-cheek name for a cybersecurity vulnerability that not only gets assigned an identifier like CVE-2020-10713, but also acquires an impressive name plus a jaunty logo (and even, […]

Business Continuity vs. Risky Business in 2020 

Business continuity

Business Continuity vs. Risky Business in 2020 Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Business Continuity and IT Services When the unexpected happens business functionality may cease and all parties involved will feel the pain, but most especially customers. Regardless of the type or size of business, what would happen “if” systems, applications, databases, records, staff, facilities, and products are not available? Has this been […]

5 Favorite Microsoft Teams Features

Teams conections

5 Favorite Features of Microsoft Teams Copyright AKAVEIL Technologies LLC all rights reserved Written by: D. Gowen This article is one of many promised follow-ups on the topic of Microsoft Teams. Teams is included with Microsoft 365 subscriptions along with all your favorites like Word, Excel, PowerPoint, Outlook, OneDrive and SharePoint. Therefore, Teams integrates seamlessly with the […]

Customer Service in 21st Century

Business Estrategy

Customer Service Today Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Modern Era In the modern era we must understand both the customer experience and track the customer journey. Engagement with customers via the best channels and touch points will enhance customer value. Options for customers to connect with us via their preferred method is crucial. From the business perspective we must have secure transactions, efficient and […]

Infrastructure Health with RMM

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Infrastructure Health & RMM Copyright AKAVEIL Technologies LLC all rights reserved Written by Mike Alan Technologies must be monitored and managed for optimal performance, reliability, security, and continued availability. Similar to human health, where guidelines for eating, sleeping, drinking lots of water, exercise, dressing appropriately for the weather and so on can protect from illness, the appropriate preventive measures for […]

A Guide To Enhance Your Business Productivity

Productivity

Enhance Your Business Productivity Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is Business Productivity? Concerns about productivity are certainly not new. We manage personal productivity every day. Worries about the tasks to be done and how to maximize our time are ongoing. Whether you are driving to appointments, grocery shopping, visiting friends, exercising, cooking, cleaning, reading, studying, caring for family and so forth; there is always […]