How to Avoid and Prevent Email Phishing in Outlook

Password

Here’s an email phishing scam that our own security team received themselves. Apart from some slightly clumsy wording (but when was the last time you received an email about a technical matter that was plainly written in perfect English?) and a tiny error of grammar, we thought it was surprisingly believable and worth writing up […]

Customer Service in 21st Century

Business Estrategy

Customer Service Today Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Modern Era In the modern era we must understand both the customer experience and track the customer journey. Engagement with customers via the best channels and touch points will enhance customer value. Options for customers to connect with us via their preferred method is crucial. From the business perspective we must have secure transactions, efficient and […]

A Guide To Enhance Your Business Productivity

Productivity

Enhance Your Business Productivity Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is Business Productivity? Concerns about productivity are certainly not new. We manage personal productivity every day. Worries about the tasks to be done and how to maximize our time are ongoing. Whether you are driving to appointments, grocery shopping, visiting friends, exercising, cooking, cleaning, reading, studying, caring for family and so forth; there is always […]

Key Benefits for Business Assessments in 2020

reward risk

The Need for Business Assessments Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is an Assessment? Basically, an assessment is a knowledge tool. It enables you to learn about something and understand its nature or quality. Through understanding the current state of something via an assessment, judgements about what to do next and subsequent improvement recommendations and decisions […]

Value Focused Decision Making

Business Analysi background

Value Focused Decision Making Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen The Complexity of Decisions Have you ever made a decision which you later regretted? Everyone can identify with that feeling. However, let’s not lament over the “could have”, “would have”, “should have” scenarios. Instead, the best way forward is to understand what is required to make better decisions from […]

Change Management Best Practices

Change management

Change Management Best Practices Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Prevention of Business Risks Risk of what? Risk of your business not working properly. That might mean unhappy customers, loss of data, lack of customer retention, damaged reputation, under delivering on products and services and ultimately loss of revenue, loss of purpose […]