Proactive monitoring and help desk

Reliable & Proactive Support

Focus on practicing law while we handle your technology. AKAVEIL's managed IT services provide comprehensive, proactive support designed specifically for law firms. From 24/7 monitoring to strategic IT planning, we ensure your technology infrastructure supports your firm's growth and success.

Managed IT services for law firms

  • Reduced downtime
  • Predictable costs
  • Enhanced security
  • Expert guidance

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Our IT experts will contact you within 24 hours.

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“Their prompt, knowledgeable, and professional service are just as good now as when we signed on.”
Sarah Madson · Google review · 200+ law firms served

Comprehensive managed IT solutions

24/7 proactive monitoring

Round-the-clock monitoring of your IT infrastructure to identify and resolve issues before they impact your practice.

Strategic IT planning

Long-term technology roadmaps aligned with your firm's growth objectives and budget requirements.

Help desk support

Responsive technical support when you need it most, with multiple contact methods and priority handling.

Data backup & recovery

Automated backup solutions and tested disaster recovery procedures to protect your critical data.

Common IT challenges for law firms

Frequent system downtime and technical issues

Lack of proactive IT maintenance and monitoring

Inadequate data backup and disaster recovery

Compliance and security vulnerabilities

How it works

Assessment

Comprehensive evaluation of your current IT infrastructure, identifying strengths and areas for improvement.

Planning

Development of a customized IT strategy and implementation roadmap tailored to your firm's needs.

Implementation

Seamless deployment of solutions with minimal disruption to your daily operations.

Ongoing support

Continuous monitoring, maintenance, and optimization to ensure peak performance and security.

Common questions

What’s included in Managed IT for law firms?
Proactive monitoring, helpdesk support, patching, backups and disaster recovery, endpoint management, licensing, and strategic IT planning tailored to legal workflows.
Do you offer 24/7 support?
Yes. Our team provides 24/7 monitoring and on-call support to minimize downtime and resolve incidents quickly.
How do you handle data backups?
We implement automated, encrypted backups with regular recovery testing and retention policies that meet legal industry requirements.
Can you work with our existing IT tools?
Absolutely. We integrate with your current stack and modernize where needed without disrupting active matters.
How long does onboarding take for a law firm?
Most firms are fully onboarded within 2–3 weeks. Week 1 focuses on assessment and documentation, Week 2 on stabilization and security hardening, and Week 3 on optimization and user enablement. Critical protections (EDR, MFA, backup validation) are implemented in Week 1.
What is your response time for critical incidents?
We guarantee sub-15-minute response for P1 incidents and rapid triage 24/7/365. Our escalation runbooks prioritize court deadlines, client confidentiality, and revenue-impacting systems.
Do you support Microsoft 365 (Outlook, Teams, SharePoint) for legal workflows?
Yes. We design secure, permissioned SharePoint for matter-centric filing, optimize Teams for channels/guest access, and enforce M365 security baselines, DLP, and retention aligned to legal requirements.
Can you integrate with our practice management tools (e.g., Clio, iManage, PracticePanther)?
We support and integrate leading legal platforms, ensuring secure SSO, reliable syncing, and performance tuning so attorneys and staff can work without friction.
How do you handle cybersecurity for law firms?
Our stack includes next-gen EDR, MFA, privileged access controls, email security and phishing protection, patch orchestration, vulnerability management, and user awareness training—aligned to ABA guidance and client audit expectations.
Do you provide on-site support or only remote?
Remote-first for speed and efficiency, with scheduled on-site visits for projects, device rollouts, and environment audits. Emergency on-site dispatch is available when required.
How do you maintain compliance (ABA, GLBA, HIPAA where applicable)?
We implement policy-based controls, access governance, encryption, logging, and retention. We provide documentation for client audits and assist with annual reviews, risk assessments, and cyber insurance questionnaires.

Simple monthly pricing

Per user, billed monthly. Every plan includes 24/7 support, security and compliance features built for law practices.

Essentials

Ideal for small or hybrid law firms transitioning to the cloud with basic compliance and security.

$150 /user/month
  • Azure Cloud File Storage & SharePoint setup
  • Basic AVD Access (shared host pool)
  • Email Security: SPF, DKIM, DMARC configuration
  • Proofpoint Essentials or equivalent for spam/phishing protection
  • Endpoint Protection (EDR – CrowdStrike Advanced or Defender for Business)
  • Managed Patch & Updates (Windows, Office, 3rd party)
  • Cloud Backup (M365 + Endpoint)
  • Security Awareness Training (monthly simulations)
  • 24/7 Helpdesk & Remote Support
  • AKAVEIL Compliance Baseline: HIPAA/GLBA/ABA review checklist
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Recommended

Professional

Best for growing firms that need better performance, advanced security, and managed compliance.

$175 /user/month
  • Includes Everything in Essentials, plus:
  • Microsoft 365 Business Premium Included
  • Dedicated AVD host pool (performance-tuned for legal apps like Clio, iManage, SoftPro, etc.)
  • Advanced EDR (SentinelOne Complete or CrowdStrike Falcon Pro)
  • MDR (24/7 threat hunting & SOC team)
  • ThreatLocker or Application Whitelisting
  • Full Microsoft 365 Compliance Center configuration
  • Quarterly Compliance Reports & Remediation Plans
  • Managed Microsoft Teams Voice (Business Voice or Direct Routing)
  • Priority Support with SLA
  • Quarterly Tech Review & Strategy Call
Book a consultation

Elite

Built for firms that demand enterprise-level compliance, uptime, and full cloud transformation.

$195 /user/month
  • Includes Everything in Professional, plus:
  • AVD Private Environment (dedicated host pool per firm, SSD-backed performance)
  • Azure Active Directory Premium P2 (Identity Protection, Privileged Identity Mgmt)
  • Full SOC + SIEM Integration (Sentinel + SOC monitoring)
  • Proofpoint Advanced Threat Protection (URL/Attachment Defense)
  • Microsoft Purview Data Loss Prevention
  • Full Policy Documentation & Incident Response Plan
  • Compliance-as-a-Service (ABA, GLBA, and State-level frameworks)
  • 24/7 Phone Support + Assigned AKAVEIL vCIO
  • Annual Security Audit & Compliance Certification Assistance
Book a consultation

Microsoft 365 Copilot Readiness

$1,200 · fixed engagement (one-time). Data Readiness Assessment (SharePoint, OneDrive, Teams), security & access audit (permissions cleanup, sensitivity labels) and staff training.

  • Nerdio AVD Performance Optimization Pack · $15/user/month
  • Email Archiving & eDiscovery · $5/user/month
  • Dark Web Monitoring & Breach Alerts · $100/domain/month

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