Frequently Asked Questions

Answers to common questions about our IT, cybersecurity, and cloud solutions for law firms.

Do you specialize in working with law firms?

Yes. We focus on estate planning and broader legal practices. Our services align with ABA guidance and consider GLBA/HIPAA where applicable.

How does pricing work?

We offer fixed monthly managed IT plans and project-based pricing. After a free assessment, we provide a clear proposal with scope, timeline, and cost.

What are your support hours?

Our managed IT clients receive 24/7 monitoring and priority support with defined SLAs.

What cybersecurity frameworks do you implement?

We implement Microsoft Secure Score improvements, MFA/Conditional Access (Entra ID), email security (Defender for Office 365), data protection with Microsoft Purview (DLP/Labels), and backup/DR best practices.

Do you handle compliance for law firms?

We align controls with ABA guidance and incorporate GLBA/HIPAA where applicable, including policies, training, and technical safeguards.

Can you mitigate DDoS and phishing attacks?

Yes. We deploy layered security with Defender, advanced mail hygiene, conditional access policies, and incident response playbooks.

Can you migrate our firm to Azure?

We plan, migrate, and optimize Azure resources with identity-first security, landing zones, and cost governance.

Do you support Azure Virtual Desktop (AVD)?

Yes. We design and manage AVD for secure, performant remote desktops with FSLogix, auto-scaling, and policy hardening.

How do you handle backup and DR in the cloud?

We implement 3-2-1 strategies with immutable backups, geo-redundancy, and routine recovery testing.
FAQs

Microsoft 365/Copilot

Do you help with Microsoft 365 Copilot readiness?

Yes. We assess licensing, data governance (Purview), identity security (Entra ID), and tenant hygiene to ensure your firm is secure and ready for Copilot.

What M365 apps do you migrate?

Exchange Online, SharePoint, OneDrive, and Teams, including governance, lifecycle policies, and data retention.

How do you protect sensitive data in M365?

With Purview DLP/labels, insider risk policies, safe links/attachments, and conditional access controls.

Do you build websites for law firms?

Yes. We design fast, secure, and conversion-focused websites for legal practices with clear CTAs and accessibility.

Can you help with SEO and local rankings?

We implement on-page SEO, technical fixes, content strategy, and local SEO to grow qualified traffic.

Do you manage Google Ads (PPC)?

Yes. We run ROI-driven campaigns for legal services with call tracking and continuous optimization.

AKAVEIL Support

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