Premium Service

MANAGED IT SERVICES FOR LAW FIRMS

Reliable & Proactive Support

Service Overview

About This Service

Focus on practicing law while we handle your technology. AKAVEIL's managed IT services provide comprehensive, proactive support designed specifically for law firms. From 24/7 monitoring to strategic IT planning, we ensure your technology infrastructure supports your firm's growth and success.

COMMON IT CHALLENGES FOR LAW FIRMS:

FREQUENT SYSTEM DOWNTIME AND TECHNICAL ISSUES

LACK OF PROACTIVE IT MAINTENANCE AND MONITORING

INADEQUATE DATA BACKUP AND DISASTER RECOVERY

COMPLIANCE AND SECURITY VULNERABILITIES

COMPREHENSIVE MANAGED IT SOLUTIONS

24/7 PROACTIVE MONITORING

Round-the-clock monitoring of your IT infrastructure to identify and resolve issues before they impact your practice.

STRATEGIC IT PLANNING

Long-term technology roadmaps aligned with your firm's growth objectives and budget requirements.

HELP DESK SUPPORT

Responsive technical support when you need it most, with multiple contact methods and priority handling.

DATA BACKUP & RECOVERY

Automated backup solutions and tested disaster recovery procedures to protect your critical data.

Key Benefits

REDUCED DOWNTIME

Proactive monitoring and maintenance minimize system failures and maximize productivity.

PREDICTABLE COSTS

Fixed monthly fees eliminate surprise IT expenses and enable better budget planning.

ENHANCED SECURITY

Comprehensive security measures protect your firm's sensitive client information and data.

EXPERT GUIDANCE

Access to experienced IT professionals who understand the unique needs of law firms.

Our Process

1

ASSESSMENT

Comprehensive evaluation of your current IT infrastructure, identifying strengths and areas for improvement.

2

PLANNING

Development of a customized IT strategy and implementation roadmap tailored to your firm's needs.

3

IMPLEMENTATION

Seamless deployment of solutions with minimal disruption to your daily operations.

4

ONGOING SUPPORT

Continuous monitoring, maintenance, and optimization to ensure peak performance and security.

Solve IT Legal Problems

State your problem. We’ll show how AKAVEIL solves it with a specific service.

FAQs

Frequently Asked Questions about MANAGED IT SERVICES FOR LAW FIRMS

What’s included in Managed IT for law firms?

Proactive monitoring, helpdesk support, patching, backups and disaster recovery, endpoint management, licensing, and strategic IT planning tailored to legal workflows.

Do you offer 24/7 support?

Yes. Our team provides 24/7 monitoring and on-call support to minimize downtime and resolve incidents quickly.

How do you handle data backups?

We implement automated, encrypted backups with regular recovery testing and retention policies that meet legal industry requirements.

Can you work with our existing IT tools?

Absolutely. We integrate with your current stack and modernize where needed without disrupting active matters.

Cloud Practice 365 Pricing

Choose the plan that fits your firm. All plans are billed monthly and include managed support, security, and compliance features tailored for law practices.

Cloud Practice 365 Essentials

Ideal for small or hybrid law firms transitioning to the cloud with basic compliance and security.

$145 /user/month
  • Azure Cloud File Storage & SharePoint setup
  • Basic AVD Access (shared host pool)
  • Email Security: SPF, DKIM, DMARC configuration
  • Proofpoint Essentials or equivalent for spam/phishing protection
  • Endpoint Protection (EDR – CrowdStrike Advanced or Defender for Business)
  • Managed Patch & Updates (Windows, Office, 3rd party)
  • Cloud Backup (M365 + Endpoint)
  • Security Awareness Training (monthly simulations)
  • 24/7 Helpdesk & Remote Support
  • AKAVEIL Compliance Baseline: HIPAA/GLBA/ABA review checklist
RECOMMENDED

Cloud Practice 365 Professional

Best for growing firms that need better performance, advanced security, and managed compliance.

$195 /user/month
  • Includes Everything in Essentials, plus:
  • Microsoft 365 Business Premium Included
  • Dedicated AVD host pool (performance-tuned for legal apps like Clio, iManage, SoftPro, etc.)
  • Advanced EDR (SentinelOne Complete or CrowdStrike Falcon Pro)
  • MDR (24/7 threat hunting & SOC team)
  • ThreatLocker or Application Whitelisting
  • Full Microsoft 365 Compliance Center configuration
  • Quarterly Compliance Reports & Remediation Plans
  • Managed Microsoft Teams Voice (Business Voice or Direct Routing)
  • Priority Support with SLA
  • Quarterly Tech Review & Strategy Call

Cloud Practice 365 Elite

Built for firms that demand enterprise-level compliance, uptime, and full cloud transformation.

$265 /user/month
  • Includes Everything in Professional, plus:
  • AVD Private Environment (dedicated host pool per firm, SSD-backed performance)
  • Azure Active Directory Premium P2 (Identity Protection, Privileged Identity Mgmt)
  • Full SOC + SIEM Integration (Sentinel + SOC monitoring)
  • Proofpoint Advanced Threat Protection (URL/Attachment Defense)
  • Microsoft Purview Data Loss Prevention
  • Full Policy Documentation & Incident Response Plan
  • Compliance-as-a-Service (ABA, GLBA, and State-level frameworks)
  • 24/7 Phone Support + Assigned AKAVEIL vCIO
  • Annual Security Audit & Compliance Certification Assistance

Add-On: Microsoft 365 Copilot Readiness

Optional Standalone Service

$1,200 fixed engagement (one-time)
  • Data Readiness Assessment (SharePoint, OneDrive, Teams)
  • Security & Access Audit (permissions cleanup, sensitivity labels)
  • Copilot Enablement Report & Licensing Plan
  • Staff Enablement & Pilot Training (up to 10 users)
  • Recommendations for safe Copilot adoption in legal environments
  • Option to convert to ongoing Copilot Optimization service at $25/user/month

Optional Add-Ons

Customize plan & cost based on your practice needs

  • Nerdio AVD Performance Optimization Pack
    $15/user/month
  • Email Archiving & eDiscovery
    $5/user/month
  • Dark Web Monitoring & Breach Alerts
    $100/domain/month
Take Action

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Don’t let technology challenges hold your law firm back. Let’s discuss how we can help you achieve your goals.

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AKAVEIL Support

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