Managed IT Services for Law Firms
Proactive management, rapid support, and strong security for legal practices. Predictable costs and measurable outcomes.
What is included in managed IT services for law firms?
Managed IT services for law firms typically include 24/7 help desk support, proactive monitoring, cybersecurity controls, Microsoft 365 administration, backup and disaster recovery, legal software vendor coordination, and ongoing IT planning. The goal is to reduce downtime, secure client data, and give attorneys and staff a more reliable technology environment.
What managed IT means for a law firm
For legal teams, managed IT is more than outsourced support. It is a structured operating model that combines daily support, security, compliance-minded configuration, and continuous improvement around the systems your firm depends on.
- 24/7 support for attorneys and staff
- Proactive maintenance to prevent recurring issues
- Security controls aligned to confidentiality requirements
- Microsoft 365, SharePoint, Teams, and Azure administration
- Support for legal applications and vendor coordination
Who this is best for
- Solo and boutique firms that need dependable support without hiring internal IT
- Small firms that want stronger cybersecurity, backup, and Microsoft 365 governance
- Mid-size firms that need a co-managed or fully managed model with reporting and planning
- Firms dealing with recurring downtime, inconsistent support, or tool sprawl
How to evaluate a managed IT provider for a law firm
Make sure the provider understands legal software, document management, remote attorney workflows, and confidentiality expectations.
Ask how they handle endpoint protection, email security, MFA, backup, incident response, and policy enforcement.
A strong provider should be able to govern Teams, SharePoint, OneDrive, Intune, Azure, and secure remote access.
You should get more than ticket resolution. Look for documentation, recurring reviews, KPIs, and a clear plan for the next 30 to 90 days.
What You Get
24/7 Help Desk
Attorneys and staff get fast, human support when it matters.
Proactive Management
Monitoring, patching, and maintenance to prevent downtime.
Security Stack
EDR/MDR, email security, backup and DR with clear policies.
Microsoft 365 & Azure
SharePoint, Teams, OneDrive, AVD—set up and governed for legal.
Vendor Management
We work with legal app vendors to resolve issues end to end.
Reporting & Roadmap
Documentation, KPIs, and a quarterly improvement plan.
Cloud Practice 365 Pricing
Choose the plan that fits your firm. All plans are billed monthly and include managed support, security, and compliance features tailored for law practices.
Cloud Practice 365 Essentials
Ideal for small or hybrid law firms transitioning to the cloud with basic compliance and security.
- Azure Cloud File Storage & SharePoint setup
- Basic AVD Access (shared host pool)
- Email Security: SPF, DKIM, DMARC configuration
- Proofpoint Essentials or equivalent for spam/phishing protection
- Endpoint Protection (EDR – CrowdStrike Advanced or Defender for Business)
- Managed Patch & Updates (Windows, Office, 3rd party)
- Cloud Backup (M365 + Endpoint)
- Security Awareness Training (monthly simulations)
- 24/7 Helpdesk & Remote Support
- AKAVEIL Compliance Baseline: HIPAA/GLBA/ABA review checklist
Cloud Practice 365 Professional
Best for growing firms that need better performance, advanced security, and managed compliance.
- Includes Everything in Essentials, plus:
- Microsoft 365 Business Premium Included
- Dedicated AVD host pool (performance-tuned for legal apps like Clio, iManage, SoftPro, etc.)
- Advanced EDR (SentinelOne Complete or CrowdStrike Falcon Pro)
- MDR (24/7 threat hunting & SOC team)
- ThreatLocker or Application Whitelisting
- Full Microsoft 365 Compliance Center configuration
- Quarterly Compliance Reports & Remediation Plans
- Managed Microsoft Teams Voice (Business Voice or Direct Routing)
- Priority Support with SLA
- Quarterly Tech Review & Strategy Call
Cloud Practice 365 Elite
Built for firms that demand enterprise-level compliance, uptime, and full cloud transformation.
- Includes Everything in Professional, plus:
- AVD Private Environment (dedicated host pool per firm, SSD-backed performance)
- Azure Active Directory Premium P2 (Identity Protection, Privileged Identity Mgmt)
- Full SOC + SIEM Integration (Sentinel + SOC monitoring)
- Proofpoint Advanced Threat Protection (URL/Attachment Defense)
- Microsoft Purview Data Loss Prevention
- Full Policy Documentation & Incident Response Plan
- Compliance-as-a-Service (ABA, GLBA, and State-level frameworks)
- 24/7 Phone Support + Assigned AKAVEIL vCIO
- Annual Security Audit & Compliance Certification Assistance
Add-On: Microsoft 365 Copilot Readiness
Optional Standalone Service
- Data Readiness Assessment (SharePoint, OneDrive, Teams)
- Security & Access Audit (permissions cleanup, sensitivity labels)
- Copilot Enablement Report & Licensing Plan
- Staff Enablement & Pilot Training (up to 10 users)
- Recommendations for safe Copilot adoption in legal environments
- Option to convert to ongoing Copilot Optimization service at $25/user/month
Optional Add-Ons
Customize plan & cost based on your practice needs
- Nerdio AVD Performance Optimization Pack$15/user/month
- Email Archiving & eDiscovery$5/user/month
- Dark Web Monitoring & Breach Alerts$100/domain/month
FAQs for Managed IT Services
What is included in Managed IT for law firms?
Do you support hybrid or co-managed models?
Can you meet compliance requirements?
How fast is onboarding?
How much does it cost?
Move to Proactive Managed IT
Book a consultation or start with a free IT assessment. We’ll map out your first 30 days.