Articles AKAVEIL


Here you will find articles of interest for your success with IT services and technologies. Learn about current and leading techniques, methods and technologies.


Microsoft on the counter-attack! Trickbot malware network takes a hit

Good news, for a while at least. Microsoft went to US District Court for the greater good of all of us and came away with a court order (


Every Business is a Technology Business

The Technological Revolutions Alaska Air’s CIO, Varesh Sita, was quoted, “Alaska views itself as a tech company with wings.” Why did Ron van Kemenade, CIO of ING Bank state, “IT...


Phishing tricks – the Top Ten Treacheries of 2020

Sophos Phish Threat, in its own words, is a phishing attack simulator ( – it lets your IT department send realistic-looki...


Top Benefits of Microsoft Outlook

What is Microsoft Outlook? Microsoft Outlook is an information and email manager, available as part of the Microsoft 365 suite. Though primarily an email client, Outlook also in...


Russian cybercrime suspect arrested in $1M ransomware conspiracy

Here’s a cybercrime conspiracy story with a difference. When we write about network-wide ransomware attacks where a whole company is blackmailed in one go, two burning questions...


Customer Service in 21st Century

Customer Service in 21st Century Modern Era In the modern era we must understand both the customer experience and track the customer journey. Engagement with customers via the b...