Servers at risk from BootHole bug

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Servers at risk from BootHole bug – what you need to know Copyright AKAVEIL Technologies LLC all rights reserved Written by Paul Ducklin Another month, another BWAIN! That’s our tongue-in-cheek name for a cybersecurity vulnerability that not only gets assigned an identifier like CVE-2020-10713, but also acquires an impressive name plus a jaunty logo (and even, […]

Business Continuity vs. Risky Business in 2020 

Business continuity

Business Continuity vs. Risky Business in 2020 Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Business Continuity and IT Services When the unexpected happens business functionality may cease and all parties involved will feel the pain, but most especially customers. Regardless of the type or size of business, what would happen “if” systems, applications, databases, records, staff, facilities, and products are not available? Has this been […]

5 Favorite Microsoft Teams Features

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5 Favorite Features of Microsoft Teams Copyright AKAVEIL Technologies LLC all rights reserved Written by: D. Gowen This article is one of many promised follow-ups on the topic of Microsoft Teams. Teams is included with Microsoft 365 subscriptions along with all your favorites like Word, Excel, PowerPoint, Outlook, OneDrive and SharePoint. Therefore, Teams integrates seamlessly with the […]

Customer Service in 21st Century

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Customer Service Today Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Modern Era In the modern era we must understand both the customer experience and track the customer journey. Engagement with customers via the best channels and touch points will enhance customer value. Options for customers to connect with us via their preferred method is crucial. From the business perspective we must have secure transactions, efficient and […]

Infrastructure Health with RMM

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Infrastructure Health & RMM Copyright AKAVEIL Technologies LLC all rights reserved Written by Mike Alan Technologies must be monitored and managed for optimal performance, reliability, security, and continued availability. Similar to human health, where guidelines for eating, sleeping, drinking lots of water, exercise, dressing appropriately for the weather and so on can protect from illness, the appropriate preventive measures for […]

A Guide To Enhance Your Business Productivity

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Enhance Your Business Productivity Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is Business Productivity? Concerns about productivity are certainly not new. We manage personal productivity every day. Worries about the tasks to be done and how to maximize our time are ongoing. Whether you are driving to appointments, grocery shopping, visiting friends, exercising, cooking, cleaning, reading, studying, caring for family and so forth; there is always […]

4 Advantages of Microsoft Azure Cloud Solutions

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Microsoft Azure Cloud Solution Copyright AKAVEIL Technologies LLC all rights reserved Written by Mike Alan What is Microsoft Azure?  Microsoft Azure is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.  There are numerous advantages including:  Reduce capital expenses for hardware  Reduce operational costs for monitoring, maintenance, and support  […]

Managing Your Microsoft Licenses Effectively and Easy

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Managing Your Microsoft Licenses Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Microsoft Licenses Microsoft offers various business licenses for its products. Products include Windows, Microsoft 365 (Includes Office-365), Dynamics 365, Intune, phone, and others. Within each product there are various levels of licensing. Understanding both will benefit your organization for best fit and […]

Key Benefits for Business Assessments in 2020

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The Need for Business Assessments Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is an Assessment? Basically, an assessment is a knowledge tool. It enables you to learn about something and understand its nature or quality. Through understanding the current state of something via an assessment, judgements about what to do next and subsequent improvement recommendations and decisions […]

Effective Business Collaboration with Microsoft Teams in 2020

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Microsoft Teams Business Collaboration Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Business Collaboration Collaboration happens when two or more people or a team work together towards a common goal. Effective collaboration requires cooperation, respect and trust among people. It involves communication and sharing of information, knowledge, expertise, ideas and feedback. Collaborators are often […]