Top Benefits of Microsoft Outlook

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What is Microsoft Outlook? Microsoft Outlook is an information and email manager, available as part of the Microsoft 365 suite. Though primarily an email client, Outlook also includes such functions as calendaring, task managing, contact managing, note-taking, journal logging, and web browsing. If you already subscribe to other Microsoft applications, Outlook is included. You may […]

Business Email Compromise – What it is and how AI Technology can stop and detect fraud.

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Younghoo Lee is a Senior Data Scientist at Sophos. Together with Joshua Saxe, Sophos Chief Scientist, he recently presented these findings at DEFCON 28 AI Village. Business Email Compromise (BEC) It is a form of targeted phishing where attackers disguise themselves as senior executives to dupe employees into doing something they absolutely shouldn’t, like wire money. […]

The Benefits of Microsoft OneDrive Cloud Storage

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Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen What is OneDrive? When files are stored in the cloud, the internet is being used to save files to someone else’s servers in a remote location in data centers under the control of that service provider. OneDrive is a Microsoft product available either for […]

How to Avoid and Prevent Email Phishing in Outlook

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Here’s an email phishing scam that our own security team received themselves. Apart from some slightly clumsy wording (but when was the last time you received an email about a technical matter that was plainly written in perfect English?) and a tiny error of grammar, we thought it was surprisingly believable and worth writing up […]

Cybersecurity Awareness and Tips

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Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Cybercriminals Target the Weakest Link Cybercriminals are relentless. The more business protects themselves the more cybercriminals prey on that which the business cannot directly control – the behaviors of people! Business must invest in ongoing cybersecurity awareness and end-user training to ensure even this […]

ProLock Ransomware Threat

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ProLock ransomware – new report reveals the evolution of a threat Copyright AKAVEIL Technologies LLC all rights reserved Written by Paul Ducklin Let’s start at the very top of the ransomware dilemma. Should you ever pay blackmail money to ransomware crooks? As you can imagine, law enforcement and government bodies around the world regularly say, […]

Servers at risk from BootHole bug

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Servers at risk from BootHole bug – what you need to know Copyright AKAVEIL Technologies LLC all rights reserved Written by Paul Ducklin Another month, another BWAIN! That’s our tongue-in-cheek name for a cybersecurity vulnerability that not only gets assigned an identifier like CVE-2020-10713, but also acquires an impressive name plus a jaunty logo (and even, […]

Business Continuity vs. Risky Business in 2020 

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Business Continuity vs. Risky Business in 2020 Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen Business Continuity and IT Services When the unexpected happens business functionality may cease and all parties involved will feel the pain, but most especially customers. Regardless of the type or size of business, what would happen “if” systems, applications, databases, records, staff, facilities, and products are not available? Has this been […]

5 Favorite Microsoft Teams Features

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5 Favorite Features of Microsoft Teams Copyright AKAVEIL Technologies LLC all rights reserved Written by: D. Gowen This article is one of many promised follow-ups on the topic of Microsoft Teams. Teams is included with Microsoft 365 subscriptions along with all your favorites like Word, Excel, PowerPoint, Outlook, OneDrive and SharePoint. Therefore, Teams integrates seamlessly with the […]

Customer Service in 21st Century

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Customer Service Today Copyright AKAVEIL Technologies LLC all rights reserved Written by D. Gowen  Modern Era In the modern era we must understand both the customer experience and track the customer journey. Engagement with customers via the best channels and touch points will enhance customer value. Options for customers to connect with us via their preferred method is crucial. From the business perspective we must have secure transactions, efficient and […]